“Without the people who work in our restaurants, Papa John’s doesn’t exist” this are words echoed by Steve Ritchie during his latest tour across the country. Since being appointed as the CEO of Papa John’s early this year, he has concentrated in traveling to meet various franchisees and the entire team that works earnestly to make the company a leading brand across the world.
During the trip, he visited Chicago, Atlanta, Dallas, Los Angeles and was able to interact with dozens of people who work in restaurants located in this regions. Papa John’s has grown and have become a preferred brand for most customers across the country. This is attributed to the fact that Steve Ritchie understands that these workers are at the center of the business.
The CEO, as per Bloomberg.com, had some deep conversations with this teams and was able to understand the difficulties and challenges that they have to go through sometimes. In one of the interactions, he was able to learn that there are restaurants where customers have lost trust with the brand. This makes perfect sense to determine that some of this restaurants are run by a team of extended families and personal friends.
Despite the various setbacks, some teams are more willing than ever to push the CEO’s agenda of making the company great and moving it forward. Every individual is a critical driver in Papa John’s agenda. Pizza makers, Manager, Drivers sales teams and Directors all need to work together to archive their goals. The CEO address the fact that the company is more significant than any individual and it’s the effort put by every person that will set the brand in a competitive level. Further info about Ritchie’s promotion can be read here.
According to the group’s CEO, the company should be rooted deeply in the community and support various projects and agendas of the local. This will help win the hearts of the locals, and that will propel the brand image. In his visit, Steve Ritchie acknowledged the fact that the teamwork is the key to success and when all people work together in a harmonious way great things happen. His journey was successful thanks to the teams who welcomed him and shared their experiences with him.